[{"data":1,"prerenderedAt":207},["ShallowReactive",2],{"ressources-en-case-study-clesence":3},{"id":4,"title":5,"author":6,"body":7,"category":178,"challenges":179,"counterpart":183,"date":184,"description":185,"draft":186,"extension":187,"gated":186,"gatedAsset":188,"gatedDownloadUrl":188,"image":170,"meta":189,"navigation":190,"path":191,"results":192,"seo":196,"solutions":197,"stem":201,"testimonialAuthor":202,"testimonialPhoto":203,"testimonialQuote":204,"testimonialRole":205,"__hash__":206},"blogEn\u002Fresources\u002Fcase-study-clesence.md","How Clésence regained full visibility over its IT estate","OverView Team",{"type":8,"value":9,"toc":169},"minimark",[10,15,19,22,25,29,36,42,48,52,55,58,62,65,99,102,106,166],[11,12,14],"h2",{"id":13},"context","Context",[16,17,18],"p",{},"Clésence, a social housing provider within the Action Logement Group, relies on multiple IT management and cybersecurity tools — AD, CMDB, monitoring and EDR — each covering a specific scope. These tools operate independently: data is scattered, access is restricted to certain profiles, and no cross-functional view allows teams to query the entire estate quickly and easily.",[16,20,21],{},"The Infrastructure Manager's assessment was clear: every incident required 2 to 3 hours — at best — to reconstruct what had happened. The result: a permanently reactive posture. The goal with OverView was to move from reactive to preventive, having information upfront to act immediately.",[16,23,24],{},"A concrete example: during the Log4j crisis, the team first had to inventory the estate, then identify affected assets — precious time lost.",[11,26,28],{"id":27},"challenges","Challenges",[16,30,31,35],{},[32,33,34],"strong",{},"A siloed IT estate."," Data was spread across AD, CMDB, monitoring and EDR, with no consolidated or cross-functional view. Identifying active and inactive devices across a multi-site estate was a daily headache.",[16,37,38,41],{},[32,39,40],{},"A lack of operational visibility."," It was impossible to quickly assess the real state of devices (active\u002Finactive) without manually querying each tool.",[16,43,44,47],{},[32,45,46],{},"A costly reactive posture."," The lack of anticipation turned every incident into a race against time. The team wanted to better anticipate IT and cyber incidents to prevent rather than cure.",[11,49,51],{"id":50},"why-overview","Why OverView",[16,53,54],{},"Clésence chose OverView for its ability to leverage existing tools without a complete rebuild, its overlay approach enabling reliable reporting without starting from scratch, and its suitability for mid-sized organizations: fast, flexible, usable by all, and fostering cross-team collaboration.",[16,56,57],{},"Internal coordination was swift. With the data team focused on business topics and the CISO being outsourced, the infrastructure team had full autonomy to lead the project.",[11,59,61],{"id":60},"implementation","Implementation",[16,63,64],{},"The deployment followed five key stages:",[66,67,68,75,81,87,93],"ol",{},[69,70,71,74],"li",{},[32,72,73],{},"Automatic data collection"," — API connection to existing repositories (AD, GLPI, EDR, monitoring)",[69,76,77,80],{},[32,78,79],{},"Repository consolidation"," — Unification and automatic daily updates",[69,82,83,86],{},[32,84,85],{},"Contextualization and prioritization"," — Business context enrichment: asset location, sensitivity, criticality",[69,88,89,92],{},[32,90,91],{},"Investigation and analysis"," — Access to all the data that individual tools alone cannot provide",[69,94,95,98],{},[32,96,97],{},"Action plan management"," — Gap remediation and corrective action tracking",[16,100,101],{},"Key indicators were deployed across four axes: executive view and IT governance, coverage and compliance, risk and vulnerability management, and infrastructure and IT assets. Multi-level reporting was set up: overall Clésence view plus per-site detail.",[11,103,105],{"id":104},"results","Results",[107,108,109,122],"table",{},[110,111,112],"thead",{},[113,114,115,119],"tr",{},[116,117,118],"th",{},"Benefit",[116,120,121],{},"Detail",[123,124,125,134,142,150,158],"tbody",{},[113,126,127,131],{},[128,129,130],"td",{},"Autonomous investigation",[128,132,133],{},"No more dependency on source tool access — 100% of the estate visible in real time",[113,135,136,139],{},[128,137,138],{},"Single access point",[128,140,141],{},"Intuitive interface usable by the entire IT team: infrastructure, network, support, security",[113,143,144,147],{},[128,145,146],{},"Executive communication",[128,148,149],{},"Smooth and effective reporting to the executive board, with meaningful indicators",[113,151,152,155],{},[128,153,154],{},"GLPI enrichment",[128,156,157],{},"Automatic GLPI feeding with consolidated data",[113,159,160,163],{},[128,161,162],{},"Vulnerability prioritization",[128,164,165],{},"Cyber reporting with business-context-based prioritization",[16,167,168],{},"The team shifted from a 100% reactive posture to a preventive approach. Information is now available upfront, enabling immediate action during an incident instead of spending hours on reconstruction.",{"title":170,"searchDepth":171,"depth":171,"links":172},"",2,[173,174,175,176,177],{"id":13,"depth":171,"text":14},{"id":27,"depth":171,"text":28},{"id":50,"depth":171,"text":51},{"id":60,"depth":171,"text":61},{"id":104,"depth":171,"text":105},"REX",[180,181,182],"A siloed IT estate across AD, CMDB, monitoring and EDR with no consolidated view","Lack of visibility on device status (active\u002Finactive)","Need to shift from reactive to preventive incident management","retour-experience-clesence","2026-02-25","Case study: Clésence (Action Logement Group) unifies its siloed IT repositories with OverView to shift from reactive to preventive.",false,"md",null,{},true,"\u002Fresources\u002Fcase-study-clesence",[193,194,195],"A single, intuitive access point for the entire team","Smooth and effective communication with leadership","Autonomous investigation without depending on source tool access",{"title":5,"description":185},[198,199,200],"OverView deployed as an overlay on existing tools","A comprehensive, up-to-date inventory of all assets","A single, visual reference to anticipate and act without switching between tools","resources\u002Fcase-study-clesence","Alexandre Demol","\u002Ftestimonials\u002Falexandre-demol.jpg","OverView transformed our siloed IT repositories into a single, actionable access point.","Infrastructure Manager","apeUAIUJZYwwC4ZVU7lv0fWxxHBFYNj04I4KkJt73sQ",1783099164599]